[Grovenet] MACs for Christmas

[Phoenixacm at aol.com]

Well said, Chuck.   I have patients to treat and a business to run.   I am my 
own marketer, bookkeeper, janitor, receptionist, administrative assistant, 
etc.   I don't have a lot of time to be my own computer guru.   I need a 
dependable machine.

Jane B-P


> Jeff,
> 
> Your industry and field of expertise, and mine are completely
> different.  Although we are both 'technical people', it appears you deal
> more with corporate customers, while I deal with the average mom and pop
> computer user, and sometimes small business owner.
> 
> It's not that we hate Windows.  I love WinXP and still use it.  But I
> can also share my customers frustrations with using Microsoft products. 
> I have had women in tears when I told them their hard drive was gone,
> and all their grandbaby photos could not be retrieved.  I have seen
> sheer panic in business owners at the thought of recreating 3 years
> worth of Quickbooks databases, or the idea of having to do payroll by
> hand.  Or taxes, or entire music librarys, or important documents.  Why
> should they have to purchase yet 'another' copy of Windows to put on a
> different computer - they paid for the original - it should be theirs to
> do with whatever they wish.  Another copy of Office?  Why won't my old
> one work?  Where's the Parallel Port on this new printer?  Why do I need
> a new computer when the old one worked just fine?  And Vista?  Why do I 
> have to have it in order to run the latest Quickbooks?  Why can't I just
> buy Vista and install it on my old P3, 700Mhz, 256M RAM Dell?  I just
> bought this new Vista machine, in order to run Quickbooks, and now my
> old Printer doesn't work anymore?  Why did I get a Virus - I had McAfee
> installed 5 years ago when I bought it?  I gotta go buy WHAT NOW?
> 
> That is 'our' Microsoft frustrations.
> 
> Upgrade, money, more upgrades, and even more money.
> 
> Macs won't fix all the problems out there with computers, neither will
> Linux.  But they seem to at least be addressing some of them.  Microsoft
> Vista was supposed to be a huge security upgrade - I just haven't seen
> it yet.  All I've heard about, read about, or experienced directly - 
> are the headaches and nightmares.  I hope Microsoft gets their act
> together.  I really do.
> 
> All 'we' want - and by 'we' I mean a lot of computer users I have met -
> is a machine that does what it is supposed to - when we want it to -
> without spending a fortune in support calls or upgrades for years to
> come.  We don't want to have to be an expert to use the thing, or have
> to read 400 page manuals, or 'Dummy Books' to figure it out.
> 
> We just want it to work.
> 
> chuck
> 




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