[Grovenet] Outsourcing Computer Tech Support

[Katie Allnutt]

That may be part of the problem.  It is hard to translate geek speak  
into user friendly language and it is harder still to translate  
foreign geek speak into user friendly language.  Or worse still, it  
is probably English geek speak that is translated into a foreign  
language and then re translated back to English.     I always have to  
laugh when the on line manuals have a box at the end that asks, "Was  
this page helpful?"  They only have a box for yes and no, but what  
they really need is a box labeled 'not even close!'

Katie


On May 13, 2008, at 9:03 AM, Geri wrote:

> Well, they continue to outsource the tech-writing, too!
> ("Saving $" supposedly.)
>
>   Geri
>
> ----- Original Message -----
> From: "Katie Allnutt" <allnutt at verizon.net>
> To: "Forest Grove local interests list" <grovenet at rdrop.com>
> Sent: Tuesday, May 13, 2008 8:58 AM
> Subject: Re: [Grovenet] Outsourcing Computer Tech Support
>
>
>> If the computer and software people would simply write good manuals
>> they could save a ton of money on tech support....
>>
>> Katie
>>
>> On May 12, 2008, at 9:43 PM, David Morelli wrote:
>>
>>> I am not inclosing the pictures, but you can see them at:
>>>
>>> http://www.canadafreepress.com/index.php/article/3015
>>>
>>> They are very interesting.
>>>
>>> David
>>> _______________________________________________
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>
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